Terms and Conditions

Terms and Conditions

TERMS AND CONDITIONS – N SMART

This Privacy Policy applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter).

This Privacy Policy governs your use of the application of N Smart, N Smart YouTube Channel, www.nsmart.live Website and the other associated applications, products, websites, and services managed by the Company.

By submitting Personal Information, you are consenting to the use and processing of such information in accordance with this Policy.

Third-party websites may place their own cookies or other files on the Users' computers, collect data, or solicit personal information from Users, for which N Smart is not responsible.

USAGE AND RETENTION OF INFORMATION

We obtain information when you access or register on the Application, Website, YouTube Channel, Services, or Products. Information collected includes:

  • Name, age, email address, location, phone number, password, educational interests
  • Transaction-related information
  • Information provided while contacting support
  • Information entered during use (tests, discussions, doubts, etc.)

This information is categorized as Personal Information, Sensitive Personal Information, and Associated information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We may use this information to:

  • Provide and improve services
  • Communicate important notices and promotions
  • Personalize content and learning experiences
  • Prevent fraud and enforce terms
  • Send communications via email, WhatsApp, SMS, push notifications

COOKIES

Cookies are small files stored on your device to help track preferences, enable faster login, and analyze usage trends. Disabling cookies may affect certain features of the Platform.

SHARING AND DISCLOSURE OF PERSONAL INFORMATION

We may engage third-party service providers for marketing, IT services, payments, customer support, analytics, and surveys. These providers are authorized to access information solely to perform services on our behalf.

N Smart does not sell or rent personal information to third parties for marketing without explicit consent.

INFORMATION SECURITY

We store and process personal information on secure servers located in India, protected by physical and technological safeguards. We reserve the right to disclose information when legally required.

PUBLIC FORUMS

Any information shared on discussion forums, comments, or public areas of the Platform becomes publicly accessible and is shared at the user's own risk.

OWNERSHIP OF RIGHTS

All intellectual property rights in the Website/Application belong to or are licensed to N Smart. Users are prohibited from reproducing, distributing, or commercially exploiting any content without permission.

REFUND POLICY

  • All purchases are non-refundable
  • Batch change allowed within 10 days for same-value batches
  • Damaged or lost books will be replaced
  • No refunds for incorrect address or refusal of delivery

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